Texas Department of Information Resources
LENSEC DIR Contract Number: DIR-TSO-3482
Security & Monitoring
LENSEC is proud to be a partner with DIR Cooperative Contracts Program for surveillance and security services. LENSEC is a leading developer and provider of the innovative enterprise-wide video management software, Perspective VMS™.
You may find out more information via the DIR Cooperative Contracts Program.
DIR CONTACT FOR LENSEC:
Office: (713) 395-7359
With significant experience as a trusted security and surveillance partner and advisor, you will find LENSEC solutions offered on several cooperative schedules. For more information, please refer to our buying cooperatives landing page.
PARTNERS & SERVICES:
DIR requires all Purchase Orders must reference DIR Contract Number.
LENSEC develops advanced software systems and custom integration servies that enable real-time awareness for customers and first responders. There is no software installation needed on workstations as access is made through any web browser via a secure network connection. Please review LENSEC’s premier product line:
PLACING AN ORDER:
Contact us in order to generate a purchase order, obtain a quote, or get information on returns and specifications.
For DIR questions, contact: Ed Rister
Office: (713) 395-7359
Purchase Orders / Quotes
LENSEC WARRANTY & RETURN POLICIES:
The hardware supplied by LENSEC will have a warranty for one (1) year. The hardware warranty will begin from the date equipment is received. Any extended equipment warranty offered would be provided by the manufacturer. This warranty does not protect against accidental or intentional damage, loss, acts of nature, water damage or any other event that did not originate during the manufacture of the product. This warranty does not cover any product that has been subject to misuse, neglect, negligence, or accident, or that has been operated in any way contrary to the operating instructions as specified by LENSEC and the manufacturer either verbally, in writing, by instructions written on the product or in the LENSEC and manufacturer’s Installation and Operating Manual. This warranty does not apply to any damage to the product that is the result of improper maintenance or to any product that has been altered or modified so as to adversely affect the products’ operation, performance or durability or that has been altered or modified so as to change its intended use. Equipment not covered under warranty can be replaced upon the receipt of purchase order for parts and labor. Supply of parts would be subject to availability.
LENSEC will process returns within two weeks of receipt of equipment provided the equipment package is unopened. Restocking fee might apply depending on equipment.