When you trust in a world-class product like PVMS, you expect world-class support to come included. LENSEC offers help for installers and end-users that are working with Perspective VMS™.
Not only do we offer support by phone, but we also provide many online resources that will help you access many features of the software.
LENSEC posts PVMS online tutorials on our website. These videos will walk you through day-to-day operations, administrative functions, configuration & setup, and more. These video tutorials cover a broad expanse of topics that are helpful for casual users and advanced administrators.
We have several PVMS installation and user manuals for the software. These can be accessed on our Downloads page on the LENSEC website. The online help manual walks you through getting started, basics of the software, PVMS modules & components, and in addition details tasks, features, and how-to guides for operators.
If you want help with common solutions to everyday issues with PVMS, our Perspective VMS™ Knowledge Base is a repository of information that can assist in training and implementation questions. This can be found under the Support tab on the LENSEC website.
We’ve also developed several information recordings as part of our Step Into Security webinar. These topics cover a variety of information on physical security topics. If you want to learn more, check out our webinar archive on the LENSEC website.
These support resources are free for you. We want to invite you to check out these resources on our website and learn more about the physical security industry and deploying projects built on the Perspective VMS™ backbone.
If integrator technicians need support, call (713) 395-0800 x1371 or email [email protected] for assistance.
